• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / 1st Touch puts Weslo Housing on the move

1st Touch puts Weslo Housing on the move

Weslo Housing is now using mobile working software from 1st Touch to manage its reactive repairs, pre- and post-inspections and void management.

The decision to use 1st Touch was in part due to Weslo’s existing Aareon QL housing management system, with which the 1st Touch software integrates very easily. 1st Touch’s mobile technology is also platform-neutral, so it will work with Weslo’s existing Motorola ES400 handsets, iPads and any alternative handheld devices used in the future.

The 1st Touch software will be used to support the work of Weslo’s 22 DLO reactive repairs operatives along with the four inspectors who carry out pre-and post-inspections and report on the condition of voids.

Jobs now come in from Aareon QL direct to the operative’s PDA, allowing work to be scheduled and controlled better. Before completion of each job, the system also allows for the addition of any stock used, helping with Weslo’s overall stock management.

Kevin Cairns, ICT manager, Weslo Housing, said, “1st Touch supplied a ‘forms leader’ to visit our team and recreate their processes on electronic forms. They then organised administrator training and have subsequently carried out, along with our own staff, any fine-tuning and configuration that was needed.

“In operational terms we now have a very effective and robust system that ticks all the boxes and works extremely well with our Aareon housing management system.”

See More On:

  • Vendor: 1st Touch
  • Housing Association: Welso Housing
  • Topic: Mobile Working
  • Publication Date: 045 - May 2015
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner