Forget your preconceptions and meet the new NEC Housing…
On 1 July 2021, NEC Software Solutions rebranded from Northgate Public Services to come under our parent company, NEC Corporation. And that’s not the only difference we’ve seen following the acquisition. Over the past three years, we’ve invested an incredible £29 million (and counting!) into the latest innovations in housing so you can do things differently.
Innovation where it matters
This is not the NEC Housing you thought you knew. We’ve taken heavyweight experience and combined it with the latest tech so we’re ready now for the future of housing. It’s a digital platform that’s purpose-built for you.
Don’t worry, though – we’re still the same people. Our colleagues know housing inside out. Some of us even worked alongside you in housing providers. We make it our business to make sure we’re up to date with everything that matters to you so that we can help you move forward.
So what’s really changed?
Well, for starters, we do more than just rents, income and allocations. Don’t get me wrong, we’re still really good at what you might term our bread and butter. For example, our account analytics tool is saving customers hundreds of thousands of pounds in just weeks. It’s just that now we offer so much more on top.
We’ve invested massively in asset management so that you have everything you need to ensure the full property lifecycle of an asset and maintain the ‘golden thread’. Or take the end-to-end repairs process – there’s no need to pull data from different sources when you use NEC Go-Mobile, Scheduler and Contractors. It’s all there for you, working together to make the lives of your staff and your tenants safer and easier.
Or if you’re interested in something that takes the technology of the future and puts it to use today, then look no further than NEC Remote Assistance. It allows you to livestream residents so you can get to the root of a problem quickly and provide the right support. And if you’re worried about language barriers, there’s no need to worry. The instant text translation makes sure all your residents get hyper-efficient support.
Built for the future
This is just the beginning of what NEC Housing can do for you. We offer a low-code, single, open cloud platform. It’s built for your organisation, your partners and contractors, and most importantly your tenants. It’s built for the future, and it’s ready now.
Author: Trevor Hampton, NEC Software Solutions