Halton Housing has appointed Nicole Kershaw as its new chief operating officer.
Kershaw joined Halton Housing on an interim basis in June 2018 to help with a service review. She has previously worked in the private sector and in social housing at several organisations including The Guinness Partnership.
Ingrid Fife, group board chair, Halton Housing, said, “We are delighted that Nicole will be joining us on a permanent basis. This newly-created role will ensure the continued successful delivery of our strategic plan and the priorities that underpin it. And in addition to overseeing the delivery of our customer-facing services, she will also lead the delivery of our transformational ‘customeyes project’.”