• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
  • Contact
Home / Magazine Articles / Covalent signs new performance management customers

Covalent signs new performance management customers

Covalent Software has signed a number of new customers for its performance management system, including Colchester Borough Homes, Colchester Borough Homes, East North East Homes, Cosmopolitan Housing Group, Liverpool Mutual Homes, the Community Gateway Association and Broxbourne Housing.

Nick White, director of finance and corporate services, Colchester Borough Homes, said, “With the Tenant Services Agency and Short Notice Inspections, it is more important than ever that we can bring together our action planning, KPIs, and customer feedback into one system across the company.”

The new customers are using a variety of Covalent modules to track performance indicators, manage their action/improvement plans and corporate risks, perform self assessments and prepare for inspections, plus manage customer feedback.

Sharon Griffiths, Head of ICT, Liverpool Mutual Homes, said, “ We currently use spreadsheets for handling the corporate plan, performance indicators and risk management, making it difficult to collate, monitor and analyse performance. Covalent will enable us to build a robust performance management framework to support the delivery of improved performance and better risk management within the organisation.”

Ken Goodsell, director of business services, Broxbourne Housing, added, “Having achieved a ‘2 star with promising prospects for improvement’ rating just over 2 years since our inception and completing the implementation of our new housing IT system, we felt the time was right to sharpen our focus on performance management.”

See More On:

  • Vendor: Covalent Software
  • Housing Association: Broxbourne HA, Colchester Borough Homes, Community Gateway, Cosmopolitan HA, Liverpool Mutual Homes
  • Topic: Performance Management
  • Publication Date: 014 - March 2010
  • Type: News

Primary Sidebar

Most Recent Articles

  • LHP’s revolutionary IT support services
  • Strengthen your security against ransomware
  • Connectivity – Finding the right solutions for your ecosystem
  • Clyde Valley Group goes low code with Netcall
  • Hull City Council’s fire safety & compliance with Aico
  • RedkiteCRM bought by Infinity Group
  • 8×8 launches remote video repairs
  • Damp, mould and digital transformation
  • Barking & Dagenham Reside pilots Evo digital repairs
  • IT automation, behavioural science & staff retention
  • Broadacres’ digital transformation with Salesforce
  • Red Kite’s digital transformation
  • Celebrating your IT ambitions & business innovation
  • Is digital transformation a misnomer?
  • Thirteen installs 1,000 Switchee smart devices
  • Maximising the potential of Microsoft Dataverse and Power Apps
  • IntoZetta’s annual ‘data in housing’ survey results… final instalment
  • Cyngor Gwynedd unifies housing & homelessness with Civica
  • Vivid Homes goes full-fibre with CTG
  • Good things come to those who wait
  • RBKC moves to Capita One Housing
  • Rewiring the housing sector
  • NEC supports Swindon’s housing ambitions
  • Why digital transformation programmes fail
  • CCaaS – The catalyst for digital transformation
  • iO Associates’ fixed-price transformation projects
  • Digital transformation in housing
  • MRI Social Housing – Three years later…
  • Maximise collections and minimise arrears
  • Cadcorp launches new EPC data service

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2023 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293