• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Magazine
  • Conference
  • Events
  • Research
  • Awards
  • Recruitment
  • On Demand
Home / Magazine Articles / JetNexus replaces Windows for load-balancing at Newport City Homes

JetNexus replaces Windows for load-balancing at Newport City Homes

In April 2013, Newport City Homes replaced its poorly-performing Windows Server NLB with an advanced load-balancing appliance from JetNexus. The original system had resulted in the housing provider’s home page taking up to 20 seconds to load.

Having previously used an external hosting company, NCH decided to bring its web services in-house due to an expansion in its business operations and increasing interfacing requirements, and began a project to create a Microsoft Sharepoint-based website.

Following Microsoft’s recommendations for SharePoint deployment, NCH needed a load-balancing system and used Windows Server NLB on their front-end web servers. However once the infrastructure element of the project was completed and testing started, it became apparent that Windows Server NLB was not suitable in this instance.

Owen Barrett, IS manager, Newport City Homes, said, “It was taking roughly 20 seconds to download the homepage of our website using Windows Server NLB, which wasn’t acceptable to us or our end-users.

“Based on past experiences, I expected that a load balancing system with the functionality that we needed would be too expensive. However, JetNexus’s Accelerating Load Balancer Extreme (ALB-X) appliance represented excellent value for money, while fitting in with our current platform and virtual environment.”

NCH has now installed two JetNexus ALB-X virtual appliances on-site to manage their corporate SharePoint website platform. The housing provider now plans to deploy more JetNexus appliances in the near future for its Microsoft Lync2010 and Exchange 2010 services.

Barrett said, “Once we’d evaluated the appliance, we never looked back. The ALB-X exceeded our initial expectations and deployment was very easy; we were up and running in less than an hour.

“We saw an immediate improvement when we deployed the ALB-X appliances, including a massive 18 second reduction in load times, which in turn enables us to provide a faster and more user-friendly online experience for our tenants.”

See More On:

  • Vendor: JetNexus
  • Housing Association: Newport City Homes
  • Topic: Infrastructure
  • Publication Date: 035 - September 2013
  • Type: News

Primary Sidebar

Most Recent Articles

  • Do the right thing
  • WHG on top of damp & mould with Aico
  • HousingAI launched by Healthy Homes Hub
  • Progress Housing switches to Everon for digital telecare
  • Greatwell Homes’ AI-powered arrears programme
  • Editor’s Notes: This Must Be The Place
  • How to achieve financial resilience
  • What matters to your residents?
  • MHS Homes gets Cosie Homes for D&M monitoring
  • Beyond the map
  • Moat’s cultural & behavioural transformation – The .exe you can’t install
  • The gap nobody is closing, yet
  • Do this but don’t do that…
  • SST’s smart monitoring at Onward Homes & Southway Housing
  • Havebury Homes takes on Asprey for asset intelligence & investment planning
  • Platform Housing opts for Totalmobile for repairs & asset management
  • Solvares Visitour now available on Microsoft Marketplace
  • Mobysoft partners with Housing Perks
  • So. Many. Spreadsheets.
  • Midland Heart opts for Asprey Assets
  • When ‘good enough’ isn’t good enough
  • Resetting our cyber baseline
  • Who’s flying the plane?
  • Making space for compliance
  • Abertay Housing live with Aareon HomeMaster
  • The data reckoning
  • Tell us what you want – Housing 21ʼs resident-designed website
  • Homes in Somerset takes on Nexgen for housing development
  • Regulatory reporting needs clear data definitions
  • Access PaySuite to buy Ordo’s Open Banking infrastructure

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2026 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293