RHP Group is preparing to move its repairs service in-house, supported by Totalmobile’s Field First software. The move is intended to improve response times, increase service control and provide better service for RHP’s customers.
By replacing its legacy systems with Field First, RHP can give real-time job and scheduling information to its field-based operatives and stream live operational data to its managers.
Gareth Levingston, head of technology, RHP, said, “Bringing repairs in-house is a big step forward, and Totalmobile’s platform is helping us do it right. It gives our teams the tools to work more efficiently, respond faster and keep residents better informed.”
