Pobl has chosen Totalmobile’s repair management software, part of the company’s Field First platform, to transform how its repairs are scheduled and delivered. When fully deployed, the new technology will also make it easier for its residents to report, track and receive updates on their repairs.
Rob Fletcher, director of digital data and technology, Pobl Group, said, “By integrating Totalmobile with our wider digital estate, we plan to create a smarter, more responsive service that benefits our residents, field-based workers and in-house planners.”
The change means Pobl’s residents will be able to book and track their repairs online and stay informed through regular updates, while the housing provider’s field-service teams can be more productive. As a result, the housing providers is hoping that there will be fewer missed appointments and shorter response times for its repairs.
