Author: Zoe Brown, Riskhub
As a result of COVID-19, staff are working from home up and down the country. Working remotely can feel like a big leap and maintaining constant communication is vital, but it must be acknowledged that video calls are no substitute for the atmosphere created by a busy, sociable office.
The housing technology sector is fortunate because a lot of its work is already digital. The sector can easily adapt to the recent shift, but a few changes will still be required to ensure that the fire safety and compliance industry is getting the best service possible to support its essential work.
No matter how intuitive and easy-to-use a platform is, providing training and technical support is still a huge part of day-to-day operations. Those that rely on face-to-face training will need to adapt to virtual training to ensure that users are getting the most out of platforms. Luckily, these tools do exist. Software such as Microsoft Teams, Google Hangout, etc not only provides video chat but also have a screenshare function, which can be invaluable when delivering training virtually.
Technology will play a huge part in ensuring that the fire safety and compliance industry can operate with minimal disruption, and while we might all need to make changes, constant communications, thorough training and hands-on support remain as important as ever – even when delivered virtually.