Wales & West Housing is now using Qlikview reporting software from Castle Computer Services following a review of its ICT systems.
Richard Troote, head of ICT, Wales and West Housing, said, “Our aim was to create a single trusted data source that could produce powerful up-to-date reports in a consistent, easy-to-use format.
“We considered several options and in the end it came down to a choice between Castle’s QlikView solution and one other. We set them both a challenge to create a live report; Castle met the brief in just a couple of hours whereas the other party took three days.
“With QlikView, we now have a single reporting tool that is embedded into SharePoint so that our users don’t notice any difference and can concentrate on the data and what it is telling them, which is an accurate up to date position that will better inform their decisions.”
Gavin Jones, a senior data analyst at the housing provider, added, “Previously, it was difficult to bring together information from various sources quickly. Reports had to be broken up into separate extracts, which was time consuming, but QlikView does all that very quickly.
“We can now create more bespoke reports and the information is updated daily, whereas before there was a cut-off for information as it took so long for reports to be created. That meant that other things could have happened by the time the report was produced.”