Cartrefi Cymunedol Gwynedd is using software from MIS AMS to underpin its digital transformation strategy. The housing provider has chosen ActiveH as its core business system to streamline its internal processes and the Customer Portal for digital services.
Llŷr Aled Hughes, business transformation project manager, Cartrefi Cymunedol Gwynedd, said, “We knew a digital makeover would sit hand-in-hand with our wider business transformation activities. Our aim is to become more accessible to tenants and give them the ability to do what they can themselves without needing to call us.
“MIS AMS’s ActiveH will change the way we operate. A 360-degree view of each tenant will enable us to follow their journeys all the way through and allow greater interaction from all of our teams with our tenants.”