Cheltenham Borough Homes is now using Clearview’s performance management reporting software to get closer to and make better use of the data spread across its organisation.
Adam Waller, business support manager, Cheltenham Borough Homes, said, “We needed a more robust, accessible and flexible way of using of our data and a way to link that to our broader strategic plans. We also wanted to reduce our reliance on standard software packages to manage and monitor our business data because they were taking too long to administer and didn’t lend themselves to a more strategic or thematic way of managing our data.
At first, CBH used Clearview’s standard performance scorecard reports for a variety of management meetings, but quickly moved on to more tailored reporting.
Waller said, “Getting to grips with the reporting module has enabled us to generate very accessible, low-maintenance reports that are shaped by how the data is interrogated during the different management meetings. It is ‘live’ and gives the viewers the opportunity to dig down from an overview into more detailed views. It works well on tablets and users can navigate reports independently around the meeting table to suit their needs.”