• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / Clearview performs for Yarlington Housing

Clearview performs for Yarlington Housing

As part of its 2020 strategic plan, Yarlington Housing Group has implemented Clearview’s performance management system in order to monitor and spot trends among the 20 ‘pledges’ comprising its plan.

Yarlington Housing was originally looking for a system to monitor its KPI suite, in order to give accountability to its managers and enable trends in performance measures to be monitored. After viewing several options, Clearview was chosen and implementation began on Clearview’s strategy, project and performance scorecard modules.

The main benefits of Clearview to Yarlington Housing and the basis for its implementation were that it would help to build a continuous performance improvement culture, provide the ability for paper-less meetings, automate the capture of KPI data from source systems and improve the transparency between the housing provider’s corporate vision and its performance deliverables.

At first, the focus was on performance monitoring; over 400 measures were identified, defined and tracked on the system. Some team plans were monitored on Clearview alongside strategic delivery plans. A ’buddying’ approach was taken for the leadership team to ensure good practice was shared and communicated; this was supported by a training plan for Yarlington Housing’s staff. To emphasise the importance of the approach and the priority given to achieving the plan, every four months, the performance team hosted a Clearview ’90-minute workout’ to increase employee levels of awareness and buy-in.

Lara Almond, performance officer, Yarlington Housing Group, said, “At a team level, Clearview is becoming embedded into the way that we do things, with teams having their plans and the ‘golden thread’ to the corporate objectives monitored through the system. Performance measures can be viewed by anyone at Yarlington Housing and each team has a suite of performance measures which are reviewed and updated annually.

“Implementing Clearview has transformed the way we can view and trend performance data. We are confident that the things we need to do to achieve our strategic plan are being done and the system is helping us to track and share our progress, along with increasing levels of employee engagement.”

See More On:

  • Vendor: Clearview
  • Housing Association: Yarlington Housing
  • Topic: Housing Management
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner