Grand Union Housing has chosen Appello to provide its first digital living solution for some of its extra care residents in Bedfordshire.
Residents will benefit from apartment-to-apartment video calls, video door-entry system, upgraded smoke detectors and pendants for each resident to wear in case of emergency. Buttons have been replaced with touch pads, making them more accessible for visually- and physically-impaired residents. The Appello technology has been installed in 30 apartments and 17 communal areas.
Appello’s digital system has replaced Grand Union’s previous analogue system at Quince Court in Bedfordshire. The digital solution will reduce connection times to Appello’s alarm receiving centre from minutes to a few seconds. The installation was completed in December 2018, just four weeks after signing the deal with Appello.
Jan Davis, dementia and extra care project officer, Grand Union Housing, said, “The feedback from residents has been very positive; they have been impressed by the speed of different elements of the Appello system and how easy they are to use. The installation was fast, and the Appello team worked hard to reduce any impact on our residents during that time.”