With three months to go before the Housing Technology 2014 conference and executive forum, we are delighted to reveal a fantastic line-up of speakers from housing providers of all sizes from across the country.
Housing Technology 2014 returns to the Q Hotels’ Oxford Belfry on 26-27 February 2014. We have extended the event to two days (with the option of attending either or both days) to allow more presentations, greater scope for networking and more time to visit the sponsor and exhibition area. There will also be an evening drinks reception on Tuesday 25 February and an informal dinner on the evening of 26 February.
Sponsored by Aareon, Orchard, Sovereign Business Integration Group and The Housing Contact Company, the key themes for the 2014 conference and executive forum are:
- IT transformation & business change
- Universal credit, welfare reform and digital inclusion
- Omni-channel communications, social media and customer experience
- BYOD & IT consumerisation
- Core applications: housing, finance, asset & performance management and mobile working
- Data analytics and visualisation
- Cloud computing & network infrastructure
Wednesday, 26 February 2014 (running order TBC)
- AmicusHorizon – Apps and mobile working to help tenants with universal credit and welfare reform
- City West Housing Trust – Using technology & business intelligence to deploy resources and practical interventions to support tenants through welfare reform
- CityWest Homes – Moving tenants online for digital inclusion, universal credit and lower arrears
- HACT – Big data in housing & shared datasets for better analytics
- Helena Partnerships – CRM in relation to welfare reform and compliance
- Home Group – How to embark on an omni-channel strategy
- Knightstone Housing Group – Business transformation and the role of IT in delivering smarter ways of working, better tenant services and greater efficiencies
- Looking Local – Using technology to anticipate channel shift, revenue protection and digital inclusion
- Orbit Group – Building a digital culture, including an omni-channel strategy
- Peaks & Plains Housing Trust – An advanced rules-based approach to tackling income management
- RHP – Getting to know our tenants better and providing the right online services
- South Shropshire Housing Association – The business benefits of shared IT services and core application rationalisation
- The Hyde Group – Positioning ICT for business efficiency and growth
- West Kent Housing Association – Delivering a ‘right person, right answer, first time’ service for customer service
- West Wales Housing Association & F-fectis – Showcasing the results of research into the cost drivers for IT in housing
- Wulvern Housing – Wulvern’s innovative approached to welfare reform and digital inclusion
- Your Homes Newcastle – A blow-by-blow account of introducing a pilot project for mobile working
Thursday, 27 February 2014 (running order TBC)
- Adactus Housing Group – Using technology to reduce arrears and improve income recovery
- Affinity Sutton – Business intelligence: modelling, analytics and mobilisation
- Alliance Homes – Moving from an CRM and EDM procurement project to a larger business transformation programme of works
- Ashton Pioneer Homes – Using social media to tackle welfare reform & tenant engagement
- CHG – Information security, cloud computing and BYOD
- Circle – Business change at Circle: Full title to be confirmed
- Future Housing Group – Going it alone: introducing mobile working without any IT resources
- Gentoo Group – IT provision and delivery to remove organisational barriers and improve productivity
- GreenSquare Group – A new era: Greensquare’s experience of the DWP’s pilot projects and its preparations for universal credit.
- Halton Housing Trust – Digital first: the provision of all services online, integrated with the HMS
- NIACE & East Midlands Housing Association – How NIACE and EMHA are approaching digital inclusion, welfare reform and universal credit
- Papworth Trust – Practical experiences of BYOD and the consumerisation of IT
- Salford City Council – Choose your own device: a happy medium between the status quo and BYOD – what are the benefits and the risks?
- Saxon Weald Housing – Using behavioural change and ‘nudge’ in preparation for universal credit
- Tower Hamlets Homes – Demand- and insight-led housing management to transform organisational performance
- Yorkshire Housing – Find out how Yorkshire Housing approached the impact of welfare reform on the customer experience
Please note that the above presentation titles are subject to change nearer the event. The final agenda and running order for Housing Technology 2014 will be confirmed in January 2014.
Online registration for Housing Technology 2014 is now open at housingtechdev.wpengine.com/conference.