Single Homeless Project, a London-wide charity, has become the first organisation to implement ActiveH Web, the web version of the ActiveH housing management software from MIS-AMS.
Gil Komur, assistant director of IT and projects, Single Homeless Project, said, “We’ve been a MIS-AMS customer since 2021. When we decided to explore ActiveH Web, our main goal was to easily manage rent statements, rent accounts and repairs across different sites, and ActiveH Web has enabled that to happen. Furthermore, from the day we decided to implement ActiveH Web, it took only two months to actually go live.
“The demos from MIS-AMS were useful because they let us see how ActiveH Web would help us across different parts of our operations. The implementation itself was smooth – we didn’t have many customised processes on the desktop which prevented difficulties and meant that there was a smooth transfer.
“The training and support we received was straightforward. We were nervous about the project at first, but the support we received from MIS-AMS and Incline-IT reduced any worries.
“ActiveH Web is very easy and flexible to use. It is very similar to the desktop version so a desktop process can be transferred to the web. We actually went live with ActiveH Web in parallel with the desktop software, so even if things hadn’t gone to plan, we would still have had access to the desktop version.
“This has been a great decision because a lot of our infrastructure is cloud-based, we were in a good place for hybrid working and ActiveH Web has improved our ability to work from anywhere. We would definitely recommend MIS-AMS to other housing providers.”