Raven Housing Trust has chosen Keystone to supply a complete software suite covering asset management and technical services in a deal worth around £100,000. The project began in February 2011 and is expected to be live this August.
The main Keystone asset management module covers stock condition assessments, performance measurement against KPIs such as the Decent Homes and Raven’s own enhanced quality standards, energy assessments and economic viability. Raven’s goal is to allow all of these factors to inform its long-term investment plan.
Alongside the core system, Raven is adding Keystone’s asbestos register and planned maintenance products to support the delivery of the housing stock improvement plans, as well as the servicing and inspection product covering gas, periodic electrical testing and Legionella.
Jim Trinnaman, IT support officer, Raven Housing Trust, said, “Before selecting a supplier, we carried out a very thorough needs analysis as we were not only looking for new functionality but also at new ways of working and a rigorous implementation approach.
“We believe that software is only part of the story. A successful implementation requires the customer and supplier to work together closely to ensure that business processes are reviewed at the same time as the system is configured to ensure maximum post-implementation effectiveness.”
RHT added that there was scope in future to extend the system with the addition of Keystone’s component accounting product.