Origin Housing’s tenants can now pay their rent using the widest range of online and mobile payment options following the award of a three-year contract to Allpay. The contract allows Origin’s tenants to pay bills in cash at any PayPoint or Post Office or with their debit/credit card via Allpay’s mobile payment app, text, automated phone or online payments.
It will also allow Origin to continue to offer paperless Direct Debit collections on any day of the month, allowing residents the choice of a convenient collection date and frequency.
Tina Mercer, head of income management, Origin Housing, said “Allpay was the only bidder that could provide SMS and mobile app payments. Furthermore, housing providers need a wide range of payment options to support tenants through universal credit.”
Mobile payments now represent more than 1.5 per cent of the value of payments that Allpay processes for Origin, indicating that more and more residents are getting used to paying their bills via their smartphones.