WHG has just completed the installation of the latest version of MIS AMS’s ActiveH housing management software as part of its overhaul of its technology infrastructure.
James Elliott, IT solutions delivery manager, WHG, said, “When I joined WHG, I soon realised that the existing systems needed modernising. However, before taking any steps towards a more digital way of working, I wanted to experience first-hand how technology was being used across the workforce.
“Because WHG had multiple in-house systems, it was difficult to decide how to move the business forward digitally. We took time to understand the landscape and how technology could help our staff’s workloads before defining our approach. Luckily for us, the team at MIS AMS were with us at every stage and played a vital part in mapping out our transformation.
“We started our upgrade in May 2017; these changes have provided much greater integration across the group and increased mobility in the way our teams work, including access to a single, central store of data.
“This was always going to be the first step in digitising our processes, so we’re now working with MIS to bolt-on more of their products, plus we’re about to go live with our new tenant portal.”