MRI Software has bought Engage Property Technology, a self-service housing portal provider.
Prior to the acquisition, Engage was an established MRI partner, first integrating with MRI’s Qube property management software more than two years ago. The acquisition is intended to bolster MRI’s existing integration between its back-office solutions and Engage’s online portals and provide more support for housing providers.
Dermot Briody, executive managing director for Europe, MRI Software, said, “Tenants today expect the highest levels of service and to be treated less like mere renters and more like community members. Engage’s portals are designed with consumers in mind – vital in a market moving towards a customer-centric approach that puts tenant relationships at the heart of each landlord’s business.”
Mitesh Patel, chief executive, Engage Property Technology, said, “It will now be even easier for housing providers to deploy Engage portals integrated with MRI’s property management and accounting solutions, linking data from both ends and delivering more effective customer service to tenants. Our user-friendly approach adds tangible value, as demonstrated by tenants returning to the portal instead of making phone calls to busy housing management teams.”