We have just published the fourth in our series of guides, the Housing Technology Guide to CRM & Omni-Channel Communications, with support from Aareon UK.
Topics covered include embracing the digital customer experience; driving digital transformation with better UX; retail, shopping and tenants’ omni-channel experience; and Wiltshire Council’s Aareon 360 Customer Portal.
Our guides deliver in-depth coverage of a specific technology or business area relevant to the social housing sector. You can also download our three other guides: Housing Technology Guide to Digital Transformation, Business Intelligence & Analytics and Artificial Intelligence & Machine Learning.
Find out more about the new Housing Technology Guide to CRM & Omni-Channel Communications and order your free copy here.